At BuyPlumbingDirect.com all of our items are shipped via FedEx. Shipments weighing 150lbs. or less are shipped via FedEx Ground. Larger shipments, weighing over 150lbs., are shipped via FedEx Express Freight.
Shipping and handling charges are calculated automatically in your shopping cart during checkout. These fees are based upon the shipping zip code and the weight of your shipment. FREE SHIPPING on Toto and Delta products (offer excludes Toto toilets, bidets, & sinks).
We make every effort to get your order to you in a timely manner. In-stock items are generally shipped within 1 to 2 business days. Special and custom orders may take longer to process.
If there is a problem with your order, we will contact you within one business day.
If you need us to rush deliver an order please contact us first. Depending on the availability of the product, we may be able to expedite your order.